Dreamland Guarantee

We're sorry to hear you're experiencing an issue with your Dreamland product. We offer a 3-year warranty on all bedding products and heat pads, and a 2-year warranty on all our throws. To ensure we can provide the best solution for you, please complete the below form. A member of our customer care team will be in touch within the next 24 working hours (Customer Care Team is available Monday-Friday, 9 am-5 pm). Please note that, as stated in our manual, the warranty cannot be processed without a valid proof of purchase. If you purchased your product from another retailer within the last 12 months, please contact them directly. We do not accept warranty returns from marketplaces such as eBay and Vinted.